Read Live: Clearing your web browser’s cache

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Read Naturally notifies you when updates to Read Live have been released. Whenever updates are released, you should clear the web browser's cache (not the browser History) on each workstation.

How to clear a web browser's cache:

To reload the page and override cache on the Read Naturally Live login page:

• On a Windows computer, press Ctrl+F5
• On a Chromebook, press Ctrl-Shift-R
• On a Mac OS computer, press Cmd-R or Apple-R

When a Read Live application experiences an unexpected problem due to the user's cache not being cleared, clicking the Retry button attempts to recover from the error, allowing you to continue working. In some instances, pressing F5 on a Windows computer or Cmd-R on MacOS to refresh the page also will resolve an error or other odd behavior.

If using a key combination doesn't work, you may need to clear the cache using your browser's settings. The following article explains how to clear a web browser's cache for different browsers supported by Read Live. Note that not all of the browsers listed in this article are supported for use with Read Live.

 wikiHow: How to Clear Your Browser's Cache

Note: This article is provided by wikiHow, a wiki building the world's largest, highest-quality how-to manual. Please edit this article and find author credits at the original wikiHow article on How to Clear Your Browser's Cache. Content on wikiHow can be shared under a Creative Commons License. Read Naturally, Inc. is not responsible for content posted on wikiHow.