When you are logged into the Read Live Staff Member Module, click your name at the top of the page and then click My Profile to see your assigned role.
If you are a student's lead teacher, you also have additional permissions for that student.
In Read Live, any role except Read Live Assistant may assume the special abilities of a lead teacher. Whenever a student is assigned a license to work in Read Live, he or she is also assigned a lead teacher.
Lead teachers make instructional decisions for the students whose licenses they hold. For example, Read Naturally Live lead teachers may place, change story options, and generate Read Naturally Live reports for their students.
A Read Live account can have multiple Account Administrators—staff members who have global access to all schools, staff members, and students within the account. Each account must designate one of these Account Administrators as the "Main Account Contact." The Main Account Contact serves as Read Naturally's account contact; if we have account-specific information to share (such as license-expiration notices), this is the person we will contact.
Important! Keep the Main Account Contact designation up-to-date within Read Live so your account does not miss out on important messages related to your program.
Any account administrator can update the Main Account Contact within Read Live. To update the Main Account Contact designation:
There can be many Account Administrators within each Read Live account, but each account must have one and only one “Main Account Contact.” The Main Account Contact is the person who is primarily responsible for the program—the person responsible for managing the account, managing renewals, etc. It is important to keep the Main Account Contact designation up to date, as your account may expire if you are not receiving renewal communications.
Note: You must have Account Administrator login credentials to add or change another’s role to Account Administrator. If you do not have these credentials, call or email Read Naturally Tech Support (800.788.4085 or support@readnaturally.com) to request assistance. Please note that Read Naturally will need to confirm that this is an authorized request prior to making any changes on your behalf.
Step 1: Make sure the appropriate person is an Account Administrator in the program.
Either:
Step 2: Set the Main Account Administrator in the program as follows:
Please let us know what questions you have so we can assist. For Technical Support, please call us or submit a software support request.