If a staff member forgets his or her password and cannot remember the answer to the security question, you can reset the staff member's password.
Permission to reset a staff member's password is based on role.
- Account Administrators can reset any staff member's password.
- School Coordinators can reset passwords for staff members in the School Coordinator, Teacher, and Read Live Assistant roles.
- Log in to the Staff Member Module.
- From the navigation menu, select Staff Member Administration.
- In the Reset Password column, click Reset for the staff member whose password you need to reset.
- An email with a new temporary password will automatically be sent to the staff member.